FAQs
What is your refund policy?
You have the right to cancel within seven days of placing your order, or seven days of receipt of the goods (whichever is the longer). If you cancel an order, your payment, minus the costs of postage and packing, will be returned via the card used to make the purchase.
If you wish to return an item please contact us via email to confirm the relevant arrangements.
Every purchase supports the vital research and conservation work of the Royal Botanic Garden Edinburgh.